Issuer’s profile


“Terna is a major electricity transmission grid operator. It provides services under concession agreements and ensures safety, quality and cost effectiveness over time. It ensures equal conditions of access to all grid users.
It develops market activities and new business opportunities with the experience and technical skills gained in the management of complex systems. It creates value for the shareholders with a strong commitment to professional best practices and with a responsible approach to the community, respecting the environment in which it operates.”

Social Responsibility

Terna manages all its activities focusing on their possible economic, social and environmental consequences and in adopting a sustainable approach to business, has identified a method for creating, maintaining and consolidating a relationship of mutual trust with its stakeholders, that is useful for the creation of value for the Company, society and the environment.

Terna’s main orientation for Social Responsibility can be found in the Code of Ethics and in the Company’s mission, and entail defining its concrete and measurable responsibilities and objectives in economic, environmental and social areas, in addition to the one specific to Terna, that of responsibility for the electricity service.

From the point of view of sustainability, respect for the environment is particularly important. The physical presence of pylons, electricity lines and stations which interact with the landscape and biodiversity represent indeed the most significant impact of Terna’s activities. That is why Terna has chosen the approach of negotiation and coordination with Local Authorities, also involving potentially significant stakeholders such as the main environmentalist associations to take environmental needs into consideration from the early stages of planning new lines. Terna has also developed a management system to control and limit the environmental impact of its activities. Thus, consideration of environmental issues matches the Company’s interest in implementing grid development investments and in the more general interest of community for a reliable, inexpensive and environmentally safe electricity system.

The results of this management approach, oriented towards continuous improvement through the definition of economic, social and environmental responsibility objectives are presented in the Sustainability Report, indicated by the Code of Ethics as an instrument to give the stakeholders an account of the degree of implementation of its undertakings, and published yearly since 2006.

For its Sustainability Report, Terna adopts the international standard G3-Sustainability Reporting Guidelines of the Global Reporting Initiative (GRI), a leading global organization that develops guidelines on reporting sustainability, and then submits it for analysis to an external auditor and to the Board of Directors for approval.
Since the 2009 edition, the Sustainability Report has obtained an A+, the highest level provided for by the GRI standard, for transparency and completeness of information.

Among the main 2011 results for CSR it is worth mentioning:

  • completion of environmental mitigation and compensation measures in three WWF Oases, which represent the first implementation of the action plan for the sustainable development of the National Transmission Grid (NTG) provided for in the strategic partnership agreement signed in 2009 between Terna and the WWF;
  • the signing of a Memorandum of Understanding with Legambiente in order to promote a culture of energy sustainability that combines the development of the electricity systems with that of renewable resources. Terna and Legambiente undertake to foster and spread awareness of the world of energy and to mutually take action for an environmentally sustainable energy transfer, starting with the reduction of CO emissions in the atmosphere;
  • the fine tuning of guidelines for energy efficiency of Terna’s buildings;
  • the adaptation of monitoring instruments, as provided for by the LBG - The London Benchmarking Group methodology, 2 for use in the Italian context and for Terna’s specificities, in order to be able to completely measure contributions (in terms of money, work and in kind) for community initiatives and the actual consequent social results;
  • the definition of rules for planning, carrying out and monitoring the free transfer of company equipment and devices - no longer needed by Terna, but still useful - to non-profit organizations for implementing solidarity projects in Italy and abroad.

Recognition of Terna’s commitment to continually improve its economic, environmental and social performance has led to its inclusion in an increasing number of stock exchange sustainability indexes.

In 2011, Terna was present in all the main international stock exchange sustainability indexes, such as the Dow Jones Sustainability Index (World and Europe), and was included in the new STOXX Global ESG Leaders indexes, being present - the only Italian utility company - in all the relative sub-indexes specialized in environmental, social and governance fields (STOXX Global Environmental Leaders, STOXX Global Social Leaders and STOXX Global Governance Leaders).