Corporate social responsibility

Terna plays an essential, irreplaceable role in the Italian electrical system. The greatest social and economic impact of the company’s business lies in its capacity to ensure the general public a reliable, efficient electricity service. The commitment to service is therefore the main point of reference also of the approach to matters of sustainability, of which, in particular, respect for the environment and territory and attention to safety at work and staff training, are particularly important. In general, Terna’s intent, as sanctioned in its Code of Ethics, is to construct and develop relationships based on trust with stakeholders, which are able to create value for the business, the company and the environment.
In this context, the matter of anticipating the specific risks linked to the social and environmental impacts and, more general, to relations with stakeholders, is particularly important. In this sense, the presence of a Corporate Social Responsibility department that helps define, in collaboration with all company management and with reference to best practices, the company’s sustainability objectives from an ethical, social, environmental and governance of sustainability viewpoint and the communication of objectives and results of corporate social responsibility, becomes even more important. The department also constantly monitors the risks connected with sustainability aspects, which entail potential negative fallout on the company’s reputation and intangible value, through the analysis of the ratings of the main agencies (such as, for example SAM - Sustainable Asset Management; Vigeo; Eiris), which process regular sustainability assessments.

In 2011, Terna reported significant progress in all areas of sustainability.
In the area of environmental responsibility, we can distinguish between:

  • completion of the environmental compensation and mitigation interventions in three WWF oases, which represent a first development of the plan of action for the sustainability of the development of the National Transmission Grid (NTG) envisaged by the Terna-WWF strategic partnership agreement signed in 2009;
  • the signing of a Memorandum of Understanding with Legambiente to promote a culture of energy sustainability that combines the development of the electrical system with that of renewable sources. Terna and Legambiente undertake to promote and spread awareness of the world of energy and start-up shared action for the environmentally sustainable energy transport, starting with the reduction of CO2 in the atmosphere;
  • the finalisation of guidelines for energy efficiency in Terna buildings.

In the area of social responsibility, we would point out:

  • the adaptation of the monitoring instruments envisaged by LBG - The London Benchmarking Group methodology to the Italian context and to the specific needs of Terna, for a full measurement of contributions (in money, work time, kind) destined for initiatives in the communities and effective social results achieved;
  • the definition of rules for the planning, development and monitoring of the free transfer of company equipment and machinery - no longer able to be used by Terna but still usable - to non-profit organisations for solidarity projects in Italy and abroad.

We also note the complete review of the “sustainability” section of the institutional website, extended in its contents and completed with a mini website on electromagnetic fields, which has earned Terna a fifth place in the annual “CSR Online Awards” classification prepared by the specialised company Lundquist.
The information on the social and environmental impacts of Terna are detailed in the sustainability report published by Terna every year, after approval of its Annual financial report.
In order to provide an increasingly integrated and complete representation of the operating characteristics, we have here anticipated some indicators on the environment and staff.
These indicators have been identified in accordance with the indications given by the Consiglio Nazionale dei Dottori Commercialisti e degli Esperti Contabili (CNDCEC, the Italian Accounting Profession) on sustainability in compulsory business disclosures (the directors’ report of separate financial statements in view of the new features introduced by Italian Legislative Decree no. 32/2007, CNDCEC, January 2009).

In particular:

  • no fatal accidents were recorded in the workplace, nor were there any fatal or serious accidents in previous years for which the Company’s liability was ascertained in a final ruling during the year;
  • no allegations were recorded regarding workplace bullying or work-related illness - regarding current or former employees - for which Terna was held liable in a final ruling;
  • no cases of environmental damage were registered for which Terna was held culpable in a final ruling;
  • no final penalties or sanctions were levied against the Parent Company for environmental damage.